FAQs


Here are all the important facts about My School Memories. 

What is My School Memories about?

My School Memories is an organisational album that over the years, will become a keepsake. With our little ones starting school we couldn’t find anything that kept all of their school memories together, whether it be school photos, report cards or certificates. So we created our own and even added prompts on each of the inserts to ask your child (or they can fill it in!) to capture their journey along the way.

How many inserts does a My School Memories album include?

Every album includes x 13 handy inserts - one of each school year. They are made out of durable 300gsm card and produced in a way that will safely keep your treasures brought home safe. Every insert has a set of prompts to fill in about the child’s school year and space to stick some photos that will make you smile in the years to come. 

Don’t different states in Australia have different names for the first year of school?

They do! But we were determined not to be biased and didn’t want any state missing out. The first insert for the first year of school is called ‘When it all began’ so that it is applicable to ALL states and territories in Australia. This insert can also be used for the years before officially starting school.

I’d like to organise my child’s keepsakes from childcare and the year prior. Are there inserts that can purchased?

Absolutely! With our youngest children in care and at pre-school we knew it would be important to keep everything in the one place. This is why you can purchase additional insert/s to showcase and organise the beginning of the child’s educational journey. This specific insert is the same as the one for the first year of school and already included in the album. It can be purchased here

Are all the inserts the same?

Yes and no. Yes in the sense that they are all made from the same durable card and no because the prompts to ask your child differ depending on the education level (whether its early childhood, primary and secondary) - but they are similar so you can reflect on how a child’s answer differs year on year.

My child has moved schools - can I purchase an extra insert?

You sure can! We know that sometimes life can happen, so we’ve got additional inserts ready to go. Simply select the applicable insert from the options and we’ll post it to you at no cost. 

I’d like to purchase, but what are my payment options?

We offer PayPal, Visa, MasterCard and AfterPay if you prefer to buy now and pay later.

I’m interested in AfterPay. Where can I find out more?

Here over to their page to find out more, they offer a fast sign up, an instant online approval and interest free payments.

I’ve ordered what can I expect next? 

Amazing! Thank you! Once you have placed an order and the transaction is processed, you will receive a confirmation email with all of your order details, including the delivery address. Once it has been dispatched you will receive another email with all of your tracking details. Then it’s time to sit back and start collating everything to create your child’s school album. 

Can I pick up my order?

You absolutely can! When you are at checkout you can select from delivery or our free click and collect option. We have partnered with a local business, Ashbury Service Centre at 22 Charles St in Canterbury NSW. Once your order is ready to be picked up you will receive an email letting you know. You will then be able to pick up anytime between Monday to Friday, 8am - 6pm. 

Where is the album made?

We are proud that all of our albums are Australian made.From the album themselves, to the inserts -  if we haven’t been able to source locally in Sydney’s inner west, we have been able to keep it Australian.

What are the dimensions of the album?

Total album is a little bigger than a standard A4 size - this is so that all the awards and certificates collected fit nicely into the inserts. The album is 318mm x 280mm x 55mm.

How much is the album?

The album is $79.95 which exclsuing postage within Australia. 

Do you offer Free Shipping?

Yes, we do for orders over $100. 

 Who do you ship with?

We ship with a number of providers in Australia. Once your order is fulfilled you will receive an email confirmation with the order tracking details. All of our shipping providers have a tracking service and request a signature on delivery to any address other than a PO Box. 

Will my order arrive safely?

We absolutely hope so! We have taken great care into the packaging and ensuring that your album arrives safely and in the same state that it leaves our warehouse. If in the instance there are any issues, please send us an email letting us know and even some images. We will get back to you soon after.

Do you ship internationally?

It depends but yes! Please send us a line at info@myschoolmemories.com.au with the proposed mailing address and we’ll suss our the options and pricing for international shipping.  

The inserts have allocated areas for pictures - what are the photo sizes?

Each insert has 2 x allocated areas for a picture. We thought the one on the front would be best suited for an individual school photo. The one on the back is to capture a favourite memory - it could be the last day of school, graduation, camp, excursion or an awards evening. We know there are a lot, which is why our oversized inserts can safely store all the others!  

The exact sizes are:

  • 6 x 4 (15x 10 cm) which is a standard portrait size photograph
  • 4 x 4 (10 x 10 cm) is another common photo size that can be easily off at any Kmart, Officeworks or Snapfish within Australia. 

In total across all school years, the album accommodates 12 6x4 photos & 12 4x4 photos.

How big is the insert? Can I place an A4 size award in there?

Absolutely! They are oversized so anything that is A4 can comfortably slide in and out without damaging the keepsake. 

What is the best way to stick the photo onto the insert?

We’ve tried and tested and suggest using either double sided tape or glue / sticky dots that can be readily found at Officeworks. 

I love your album - can I help in any way?

Thank you and yes! Tell your friends about us! We would love it if you could also send us a testimonial / leave a review on Facebook and share any images you are comfortable with on Facebook / Instagram and tag us!

Do you offer better pricing for wholesale or bulk purchasing?

Yes. Plenty of schools and childcare centres purchase our products in bulk for their students. If you complete this form, we'll come back to you with some information and options. 

Do you have other products aside from the school album in the range?

They are coming! Make sure to sign up to our newsletter so you are the first to hear about them

What is your return policy?

Please find it here

What is your privacy policy?

Please find it here.